Everything you need to get started.

Download the app, sign up with your phone number or email, set a password, and complete identity verification (KYC). Once verified, your wallet is ready to use.

Lazervault is Nigerian-focused today, with support expanding over time. The services and limits available to you depend on your verification level and region.

Every money action is protected by a transaction PIN, and you can enable biometric login (fingerprint or face). We also use encryption, device checks, and continuous fraud monitoring.

You can reset your transaction PIN in the app through the secure reset flow, which may require re-verifying your identity. Never share your PIN with anyone, including people claiming to be from Lazervault.

Link your bank with Mono and deposit via direct debit or one-time pay, or use the supported deposit channels in the app. Funds appear in your wallet once confirmed.

Withdraw to your linked or verified bank account from the withdrawals screen. Processing times depend on the receiving bank and any required checks.

Choose a recipient — a Lazervault user or an external bank account — enter the amount, confirm with your transaction PIN, and send. You'll get a receipt you can share.

Completed transfers may be irreversible. If you sent to the wrong person, contact us immediately and we'll try to help, though recovery can't be guaranteed.

Airtime, data, electricity, cable TV, water, internet, and education — with more added over time. Select the biller, enter your details, confirm, and you're done.

Our systems automatically verify with the provider and, where a payment failed, refund you. If something looks stuck, reach out and we'll investigate.

Crypto buy, sell, and swap are powered by Quidax, an SEC-licensed digital-asset exchange. Prices are volatile — please read the Crypto Trading Disclosure before you trade.

Yes. See the Gift Card Terms for rates, eligibility, and how settlement works.

Nigerian regulations require us to verify customers before they transact. Verification uses your BVN and/or NIN, an ID, and a quick liveness check.

Your tier reflects how much identity you've verified and determines your transaction, daily, and monthly limits. Completing more verification unlocks higher limits and more features.

Request deletion in the app or by emailing us. There's a 30-day grace period during which you can cancel and recover your account. Withdraw any remaining balance first. Some records are retained where the law requires — see our Terms.